Return & Refund Policy
At Maveo, we want you to be happy with your purchase. If you have an issue with your order, we're here to help.
Returns
We accept returns within 30 days of delivery. To be eligible, items must be unused, unopened, and in their original packaging.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the product.
Refunds
Once your return is received and inspected, we will notify you about the status of your refund. Approved refunds will be issued to your original payment method.
Non-Returnable Items
For hygiene and safety reasons, opened or used beauty and personal-care products cannot be returned unless they arrive damaged or defective.
Return Shipping
Customers are generally responsible for return shipping costs unless the item was damaged, defective, or incorrect.
Contact Us
For return or refund questions, please contact us through our Contact Us page. We're happy to help.